Customer Service Knowledge Certificate Level 2 (online)

UPDATED 20150521 12:42:12

This is a Distance Learning course and is offered throughout the year. It is relevant to anyone who works in a customer care role. It assess the knowledge and understanding of the key principles of Customer Care. Support resources are supplied and tutor guidance is available online and via phone call throughout.

Course information

Name: Customer Service Knowledge Certificate Level 2 (online) Qualification title: Certificate in Customer Service Knowledge (QCF) Qualification type: Assessment 24 Awarding NCFE Created 20150521 12:42:12 Updated 20150521 12:42:12

Entry requirements

None

Provider

LEICESTER COLLEGE
Further Education
info@leicestercollege.ac.uk
0116 224 2240
http://www.leicestercollege.ac.uk

Address

Abbey Park Campus
Painter Street Town: Leicester

Learning aims

Title: Certificate in Customer Service Knowledge (QCF) Qualification: Certificate in Customer Service Knowledge (QCF) Classification: Business, Administration and Law

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