The purpose of negotiation is to resolve situations where what you want conflicts with what someone else wants. The aim of win-win negotiation is to find a solution that is acceptable to both parties, and leaves all involved feeling that they've won in some way once the negotiation has finished. The reason you negotiate is to produce something better than the results you can achieve without negotiation. (Fisher Ury - Getting to Yes) Objectives of the Course This course is designed to help delegates build upon the fundamental principles of assertive communication in order to develop the skills and techniques to gain support and commitment from colleagues and clients in achieving goals. By the end of the course delegates will be able to: •Define a ‘win-win’ situation •Understand negotiation skills and styles •Plan and prepare for a negotiation •Use ‘haggling’ and ‘bargaining’ as strategies •Close and commit the negotiation process
Name: Negotiating with Results Qualification title: Non regulated provision, Level 1, Business Management Qualification type: Assessment Awarding Generic award - no awarding body Created 20150520 15:56:35 Updated 20150520 15:56:35
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Central Sussex College
Further Education
info@centralsussex.ac.uk
01293 442201
http://www.centralsussex.ac.uk
College Road Town: Crawley County:West Sussex
Title: Non regulated provision, Level 1, Business Management Qualification: Non regulated provision, Level 1, Business Management Classification: Business, Administration and Law