The Level 2 Award in Fire Safety is a qualification aimed at anyone involved in the management of fire safety in any workplace. This includes managers, supervisors, team leaders, fire wardens (marshals) and staff working in any area where there is a potential risk of fire. Learners gaining this qualification will know that fire safety is the responsibility of everyone in the workplace and will recognise the consequences of a fire in any premises
Name: Communication in Customer Service Qualification title: Understand the use of communication in customer service Qualification type: Assessment This qualification is assessed through a 30-question multiple-choice question examination. The duration of the examination is 1 hour. Successful learners must achieve a score of at least 20 out of 30 Awarding Multiple Awarding Bodies Created 20150518 10:35:02 Updated 20150518 10:35:02
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SWINDON COLLEGE
Further Education
studentservices@swindon.ac.uk
0800 731 2250
http://www.swindon.ac.uk
North Star Avenue Town: SWINDON County:SOUTH WEST ENGLAND
Title: Understand the use of communication in customer service Qualification: Understand the use of communication in customer service Classification: Business, Administration and Law