Essential Customer Service Skills

UPDATED 20150515 13:34:57

This course is ideal for you if you have recently started work in a Customer Service role or if you are looking to move into this area of work and would like to gain skills and knowledge to help you in a wide range of situations.

Course information

Name: Essential Customer Service Skills Qualification title: Certificate in Customer Service (QCF) Qualification type: Assessment Each of the three units will be assessed by course work, workbooks and written assignments. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20150515 13:34:57 Updated 20150515 13:34:57

Entry requirements

None

Provider

New College Swindon
Further Education
info@newcollege.ac.uk
0808 172 1721
http://www.NEWCOLLEGE.ac.uk

Address

New College Drive Town: Swindon County:Wiltshire

Learning aims

Title: Certificate in Customer Service (QCF) Qualification: Certificate in Customer Service (QCF) Classification: Business, Administration and Law

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