Apprenticeship in Customer Service

UPDATED 20150914 13:40:09

Level 2 Apprenticeship in Customer Service. As a customer service apprentice, you’ll need clear and up-to-date knowledge of your organisation’s products and services and be able to communicate with all sorts of people. Duties will vary between sectors, but in most cases you’ll be making sure that customers are dealt with in a positive, reliable and pleasant way – whether that’s by offering advice, answering questions or handling complaints.

Course information

Name: Apprenticeship in Customer Service Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment work basesd Awarding Highfield Awarding Body For Compliance Created 20150423 14:17:05 Updated 20150914 13:40:09

Entry requirements

None

Provider

Skillspoint
lisa.garnett@skillspoint.co.uk
01455 271 000
http://www.skillspoint.co.uk

Address

The Old Byre, Fields Farm Business Centre
Hinckley Road Town: Sapcote County:Leicestershire

Learning aims

Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law

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