This course offers students an initial step into this area of growing interest. During the course students will develop confidence in their ability to work learn and achieve through the personal skills units. The programme is made up of a number of short qualifications which include:Level 1 Introduction to AviationLevel 1 Airfares and ticketing (exam unit)Level 1 Customer ServiceLevel 1 Introduction to Travel and TourismLevel 2 Enterprise SkillsWithin the qualifications mentiones above units include:Researching a Tourist DestinationPlanning For and Taking Part in a VisitAviationSchedule Charter and Low:Cost AirlinesAirline ticket InformationSelling holidays and dealing with complaintsAlso studied are generic units such as Customer Service and Preparing for Employment.Student will be introduces through tasks which are relevant within the industry to the skills required to work in the Travel and Tourism Industry such as:ResearchPlanningCommunication with others.Participating in role:plays to sell holidays and deal with customers.You will study different types of destinations and identify what they have to offer to tourists as well as research different types of airlines and identify the different type of services they have to offer customers. You will also identify the importance of good customer service and the consequences of poor customer service and this course wil prepare you for potential employment in the Travel and Tourism industry.
Name: Travel and Tourism : Level 1 Qualification title: BTEC Diploma in Travel and Tourism (QCF) Qualification type: Assessment This qualification is assessed through internal assignments allowing students to produce evidence in a variety of ways including posters presentations role plays projects and an online open book examination. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20150423 13:28:39 Updated 20150423 13:28:39
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Middlesbrough College
Further Education
courseinfo@mbro.ac.uk
01642 333333
http://www.mbro.ac.uk
Dock Street Town: Middlesbrough
Title: BTEC Diploma in Travel and Tourism (QCF) Qualification: BTEC Diploma in Travel and Tourism (QCF) Classification: Preparation for Life and Work