This programme concentrates on giving customers a good impression of themselves and the business they work for. Employees also help customers choose and book a variety of travel services, process payments and provide suitable information and advice throughout the sales process.
Name: Level 2 - NVQ Diploma in Travel Services (QCF) Qualification title: NVQ Diploma in Travel Services (QCF) Qualification type: Assessment We have a team of qualified Assessors who collect evidence of competence by building a portfolio of evidence to meet the industry approved national standards. We use a variety of methods to assess and collect evidence including observation of the employee at work, discussions based on tasks done and collection of work-based products and assignments set in conjuction with the employer. Many of these are collected using voice recordings and loaded onto a laptop. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20150416 15:26:29 Updated 20150416 15:26:29
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NEWCASTLE COLLEGE
Further Education
enquiries@ncl-coll.ac.uk
0191 200 4000
http://www.ncl-coll.ac.uk
Rye Hill Campus
Scotswood Road
Town:
Newcastle Upon Tyne
County:Tyne and Wear
Title: NVQ Diploma in Travel Services (QCF) Qualification: NVQ Diploma in Travel Services (QCF) Classification: Leisure, Travel and Tourism