Administrators need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the Business Administration Apprenticeship framework. Business Administration Apprenticeships have been in the top twenty apprenticeship frameworks for a number of years, with around 30,000 apprentices starting the apprenticeship every year. The provisional figure for 2013-14 has indicated that there were over 31,000 starts on the Business Administration apprenticeship.This apprenticeship builds on the success of its predecessor by using employer led, up to date, flexible qualifications which meet the changing skills needs of employers. It builds in softer-skills such as communication, team working, interpersonal skills and the ability to reflect on personal learning. It also ensure that the qualification is more Business focused by including many more business specific units. Intermediate apprentices may work in roles such as administrators, office juniors, receptionists-medical receptionists, junior legal secretaries or junior medical secretaries. Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.
Name: Business and Administration Apprenticeship Qualification title: NVQ Certificate in Business and Administration (QCF) Qualification type: Assessment On-site assessment. Awarding City & Guilds of London Institute Created 20150416 15:10:45 Updated 20150416 15:10:45
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Title: NVQ Certificate in Business and Administration (QCF) Qualification: NVQ Certificate in Business and Administration (QCF) Classification: Business, Administration and Law