Customer Service Advanced Apprenticeship

UPDATED 20150416 15:10:45

The aim of this apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, customer service apprentices will be able to contribute to improved customer service delivery and increased customer satisfaction in the public and not-for profit sectors and attract new customers, improve customer loyalty and remain competitive and profitable in the private sector.

Course information

Name: Customer Service Advanced Apprenticeship Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment On-site assessment. Awarding City & Guilds of London Institute Created 20150416 15:10:45 Updated 20150416 15:10:45

Entry requirements

None

Provider

PeoplePlus
app.enquiries@peopleplus.co.uk
01512362180
http://www.peopleplus.co.uk

Address

Cranmore Place Suite Five
Cranmore Drive Town: Shirley County:Solihull