This apprenticeship covers the skills needed to provide excellent customer service - essential to any organisation's success. It will serve you well in many industries, enhancing your knowledge and allowing you to reflect on your experience to improve your personal development.
Name: Intermediate Apprenticeship in Customer Service Qualification title: Certificate in Customer Service (QCF) Qualification type: Assessment You will be assessed on and off the job where you will be given dedicated mentors to support and guide you through your qualification. Day release options will be discussed with you and your employer. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20150416 08:07:36 Updated 20150416 08:07:36
No Equipment required No
DERBY COLLEGE
Further Education
enquiries@derby-college.ac.uk
0800 028 0289
http://www.derby-college.ac.uk
Roundhouse Road
Pride Park
Town:
Derby
County:Derbyshire
Title: Certificate in Customer Service (QCF) Qualification: Certificate in Customer Service (QCF) Classification: Business, Administration and Law