Level 2 BTEC Diploma in Business Administration (QCF)

UPDATED 20161205 09:45:55

97% of all employers state that business administration is critical to the effective function and growth of their business. If you are interested in a non-customer facing role with a Car Retailer and want to increase your business awareness, communication, problem solving and team working skills; then this is the apprenticeship for you. The successful candidate will be expected to adopt and promote a positive attitude at all times. React calmly and effectively to unplanned situations. Maintain standards of appearance and behaviour to promote the best possible image to customers and the public, presenting a professional and welcoming environment. Main duties include - Inbound calls Covering on reception Filing Faxing Preparing documentation for Servicing and Parts collection Data Entry Practical on the job training will be provided at the Retailer. You will be working towards an Advanced Apprenticeship with the GM (General Motors / Vauxhall) Academy. Qualifications to be achieved are NVQ Level 2 along with functional Skills Level 2 in Maths & English. Training consists of 25 x 1 hour Virtual Classroom Training Session through the Online Learning Portal, as well as one-to-one training every 8-12 weeks with your assessor. Having completed an Apprenticeship in Business Administration, you can progress onto an Advanced Apprenticeship in Business Administration, Customer Service or IT.

Course information

Name: Level 2 BTEC Diploma in Business Administration (QCF) Qualification title: BTEC Diploma in Business Administration (QCF) Qualification type: Apprenticeship Assessment On-Line and theory written and submitted to you assessor during your work place visit. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20150319 10:33:43 Updated 20161205 09:45:55

Entry requirements

PC or equivelent, internet connection at least 1 GB of RAM and an audio/aural headset. Equipment required PC or equivelent, internet connection at least 1 GB of RAM and an audio/aural headset.

Provider

RAYTHEON SYSTEMS LIMITED
myacademy@raytheon.com
01159 457 290
http://www.raytheon.co.uk/learning

Address

Mere Way
Ruddington Fields Business Park Town: Ruddington County:Nottingham

Learning aims

Title: BTEC Diploma in Business Administration (QCF) Qualification: BTEC Diploma in Business Administration (QCF) Classification: Business, Administration and Law

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