This course includes NVQ Level 3 in Customer Service, plus functional Skills and Technical Certificate. It is ideally suited to employed individuals who are providing customer service as part of their role. The apprenticeship is made up of a framework incorporating the main NVQ award, plus functional skills (if required) and a technical certificate. All apprentices will receive training in health and safety and equal opportunities. We offer a wide range of courses on Apprenticeship, and other funded and non funded programmes. We are a fully accredited and recognised centre with City & Guilds, ILM, EDI, Pearson, OCR, CIEH and ASDAN. Our courses include a variety of different delivery methods, our team of experienced training officers will match your learning style to give you the best of learning experiences whether that be undertaking your training in your workplace or in one of our training suites. All of our Training officers come from real working environment backgrounds and will offer practical solutions to your training. Success isn't just about businesses, it's also about people. Our learners not only achieve accredited and recognised industry qualifications, they grow confidence and in ability. For employers, who need a skilled workforce, this translates into increased effectiveness, profitability, and job satisfaction. Our Mission Statement "To deliver a reliable and efficient product to all our customers and to make a positive contribution to the business growth of the community with whom we work"
Name: Customer Service Advanced Apprenticeship at Level 3 Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Workplace, Project. E-Portfolio available Awarding City & Guilds of London Institute Created 20150112 01:28:17 Updated 20161013 14:31:31
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LAGAT
enquiries@lagat.co.uk
01522 501300
http://www.lagat.co.uk
20-26 Corporation Street Town: LINCOLN County:Lincolnshire
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law