This qualification helps you to become more competent in your job role in customer service. It will also explore how to excel in key skills relating to customer service including providing clear solutions to problems in a friendly and helpful manner. The level 2 apprenticeship is suitable for those who want to carry out their customer service role more professionally and effectively. It is suitable for all age groups and ideal for anyone who delivers a service to internal and/or external customers. We offer this apprenticeship nationally
Name: Intermediate Apprenticeship in Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: Assessment Work based learning, assignments, tests Awarding iCan Qualifications Limited Created 20141017 03:08:59 Updated 20160304 14:28:46
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Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law