It’s not just about hospitality service. The business sector values people with a positive attitude towards customers, themselves and other employees, who strive towards delivering the highest standards of quality, service and cleanliness. The hospitality standards have been designed to meet the demands of today’s highly competitive market in the preparation and delivery of great, quality food and the provision of the highest standards of hospitality and customer service
Name: Level 2 Diploma in Front of House Reception Qualification title: NVQ Diploma in Front of House Reception (QCF) Qualification type: Assessment Each of the units is made up from specific elements applicable to a Front of House Reception role, for example dealing with payments, dealing with customers and maintaining a safe and hygienic environment. Assessment takes place through evaluation of workplace performance, presenting evidence, witness testimony and questioning. A portfolio of evidence is produced which demonstrates that the learner can perform to the level described. Participants will all have a Training Assessor who will help assemble the portfolio and prepare for assessment Awarding BIIAB Created 20140522 10:57:23 Updated 20151127 15:17:32
access to computer and internet Equipment required access to computer and internet
SMART TRAINING AND RECRUITMENT LTD
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Title: Qualification: Classification: