Having great customer service skills can help you move up in your career, no matter what area you're working in. The Certificate in Customer Service covers everything you need to know - understanding and meeting customer needs, giving a great customer experience, learning from feedback and promoting your products and services.
Name: Level 2 Certificate in Customer Service Qualification title: Certificate in Customer Service (QCF) Qualification type: Assessment Workplace Awarding City & Guilds of London Institute Created 20140306 11:20:12 Updated 20140306 11:20:12
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YH TRAINING SERVICES LTD
enquiries@yh-group.co.uk
01723 371 481
http://www.yh-group.co.uk
37-39
FALSGRAVE ROAD
Town:
SCARBOROUGH
County:NORTH YORKSHIRE
Title: Certificate in Customer Service (QCF) Qualification: Certificate in Customer Service (QCF) Classification: Business, Administration and Law