Intermediate Apprenticeship in Customer Service

UPDATED 20140305 04:36:41

You will work towards either an NVQ 2 or NVQ 3 in Health and Social Care. This is a job-ready qualification which requires the student to demonstrate in the workplace the skills and knowledge required for the care industry. Along with this you will also complete a Level 2 or 3 Certificate in Health and Social Care. This would confirm the knowledge component of the Apprenticeship. Functional Skills at either Level 1 or Level 2 will also be completed.

Course information

Name: Intermediate Apprenticeship in Customer Service Qualification title: Intermediate Apprenticeship in Customer Service Qualification type: Apprenticeship Assessment You will learn through a mix of work-related activities and independent study and research. Assessment is on a continuous basis with a number of assessments in each module. Assessments take a variety of forms, such as written reports, witness statements, observations and professional discussions. Awarding - Created 20140305 04:36:41 Updated 20140305 04:36:41

Entry requirements

The majority of work will be completed in the workplace. Attendance is required to complete Functional Skills and some parts of the knowledge certificate. Dates and times will be confirmed on entry to the Apprenticeship. Equipment required The majority of work will be completed in the workplace. Attendance is required to complete Functional Skills and some parts of the knowledge certificate. Dates and times will be confirmed on entry to the Apprenticeship.

Provider

HIGHBURY COLLEGE,PORTSMOUTH
Further Education
info@highbury.ac.uk
023 9238 3131
http://www.highbury.ac.uk

Address

Highbury Campus
Tudor Crescent Town: Portsmouth County:Hampshire

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