Pera Training’s Customer Services Apprenticeship programme will improve your employees’ skills in building customer relationships through: better communication, delivering reliable customer service, promoting products and/or services, going the extra mile and resolving service problems. Apprentices will develop the skills to deliver improved customer service and increase your customer satisfaction levels. At the same time, your employees could discover how to attract new customers, improve the loyalty of your existing customers and drive profitability within your business.
Name: Customer Service Apprenticeship Qualification title: Level 2 NVQ Certificate or Level 3 NVQ Diploma in Customer Service (skills) Qualification type: Assessment Awarding Pera Training Created 20131113 09:01:07 Updated 20131113 01:49:13
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PERA TRAINING LIMITED
dawn.cross@peratraining.com
01664 501501
http://www.peratraining.com
Pera Business Park
Nottingham Road
Town:
Melton Mowbray
County:Leicester