This apprenticeship will allow you to develop the skills and knowledge to ensure that excellent customer service is provided throughout a team or department. You will learn how to organise the delivery of good customer service, process customer complaints, monitor the quality of customer service and use customer service as a promotional tool.,
Name: Apprenticeship Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment Awarding Education Development International plc Created 20130822 04:18:57 Updated 20140813 03:56:54
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SPRINGFIELD EDUCATION AND TRAINING LIMITED
info@settraining.co.uk
01474 320 892
http://www.settraining.co.uk
SPRINGFIELD EDUCATION TRAINING LTD
53 Bath Street
Town:
Gravesend
County:KENT
Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law