This apprenticeship will enable you to develop the ability to provide excellent customer service to all types of customers across a wide range of industries and professions. You will learn how to communicate with different types of customers, the importance of maintaining a positive attitude and how to deal with issues, queries and complaints in the correct manner.
Name: Apprenticeship Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment Awarding Education Development International plc Created 20130822 04:15:15 Updated 20140813 03:57:13
n/a. Equipment required n/a.
SPRINGFIELD EDUCATION AND TRAINING LIMITED
info@settraining.co.uk
01474 320 892
http://www.settraining.co.uk
SPRINGFIELD EDUCATION TRAINING LTD
53 Bath Street
Town:
Gravesend
County:KENT
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law