For those who enjoy working with the public and have the skills to turn problems in to solutions, then a career in customer services could be the opportunity of a lifetime. A constantly evolving industry, customer services has the potential to be a satisfying and rewarding career. The customer service modern apprenticeship provides trainees with the necessary skills for handling any issues which may arise if they are working for a product or service supplier. Apprentices are required to demonstrate their competence in all aspects of customer service and will work with real customers in live situations. Regular assessment and reviews will ensure apprentices achieve the required skills to successfully complete their Modern Apprenticeship.
Name: Intermediate Modern Apprenticeship in Customer Service Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment Portfolio of evidence assessed by the assessor and externally verified by iCQ Awarding iCan Qualifications Limited Created 20130808 04:36:32 Updated 20160629 09:23:38
Use of laptop & internet access Equipment required Use of laptop & internet access
GTG TRAINING LIMITED
karen.matthews@gtg.co.uk
01902 308090
http://www.gtg.co.uk
Bearing Drive
Steelpark Way
Town:
Wolverhampton
County:West Midlands
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law