Team Leaders play an integral role in supporting organisational objectives through a wide range of functions, including: monitoring work, giving feedback, briefing teams, supporting team members, resolving problems, procuring supplies, project management and delivering and improving customer service A Team Leading Apprenticeship will help you to develop essential skills such as: Leadership skills, including self management, relationship building, negotiation and influencing skills Communication and decision making skills Information technology skills Knowledge and project management skills Coaching and mentoring skills Skills to win and maintain customer loyalty Change management skills Partnership working and the ability to implement innovative solutions to a range of problems The Team Leading Intermediate Apprenticeship has been developed to support those working as team leaders, section leaders, floor managers, help desk managers, trainee supervisors, team co-ordinators and those working in a range of other team leader positions. Tasks undertaken by apprentices will vary depending on the level and sector in which they are employed. Tasks may include planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, resolving problems, procuring supplies, project management, agreeing budgets and managing and improving customer service.
Name: Team Leading Intermediate Apprenticeship Qualification title: Team Leading Apprenticeship Qualification type: Apprenticeship Assessment The Apprenticeship Framework has a number of components assessed in different ways:OCR Certificate in Team Leading (Competence) - portfolio of evidence from the workplace OCR Diploma in Team Leading Functional Skills Maths - assessed via examination Functional Skills English, three components, two of which are assessed via examination and one of which is assessed through oral examination Functional Skills ICT - Assessed via externally set examination Employment Rights and Responsibilities - workbook. Awarding OCR, Created 20130730 03:42:00 Updated 20151201 14:58:19
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