We are currently running the City & Guilds Level 1 Award in Customer Service, and it only takes 1 week to achieve it. Having great customer service skills can help you move up in your career, no matter what area you're working in. What careers can this lead to? These qualifications are generic to any industry in customer service and can lead to a variety of jobs including: Customer service employee Telephone call centre operator Retail or leisure centre customer contact. What will I learn? This is an intensive course and we will cover topics including: Introduction to Customer Service Communicate effectively with customers Create a good impression to customers Apply legislation, regulation and organisational procedures for customer service Deal with queries and requests
Name: City & Guilds Introduction to Customer Service Qualification title: Award for Introduction to Customer Service (QCF) Qualification type: Assessment Awarding City & Guilds of London Institute Created 20130711 03:49:35 Updated 20160309 13:22:34
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LIGA (UK) LTD
info@ligauk.com
0845 177 1880
http://www.ligauk.com
LIGA (UK) LTD
STADIUM HOUSE, TWO RIVERS, STATION LANE
Town:
WITNEY
County:OXFORDSHIRE
Title: Award for Introduction to Customer Service (QCF) Qualification: Award for Introduction to Customer Service (QCF) Classification: Business, Administration and Law