Qualifications in customer service are designed to enable learners to develop the skills required to effectively meet the needs of a range of customers. Who is it for? Anyone who deals with customers either face to face or over the telephone would benefit from the Customer Service Apprenticeship. From call centre agents or receptionists, to a florist or waitress, qualifications in customer service are designed to enable learners to develop the skills they need to meet the demands of a range of customers.
Name: Intermediate Apprenticeship in Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Awarding City & Guilds of London Institute Created 20130711 02:04:51 Updated 20160309 13:22:10
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Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law