The Advanced Apprenticeship in Customer Service is aimed at people working in a cvustomer service role. The Apprenticeship consists of * Diploma in Customer Service * Level 2 Functional Skills in Maths and English * Employment Rights and Responsibilities * Personal Learning and Thinking Skills eTraining use a mix of 1-2-1 coaching, training sessions, and e-learning which is tailored to the learning style of the Apprentice.
Name: Advanced Apprenticeship in Customer Service Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Assessment is by portfolio of work based evidence (observations, reports) and by assignments. Apprentices can create a paper based or electronic portfolio. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20130619 03:59:17 Updated 20161205 10:23:49
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eTraining Ltd
enquiries@etraining-uk.com
8003288331
http://www.etraining-uk.com
Unit O, Enterprise House
27 Hastings Road
Town:
Bromley
County:Kent
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law