A Certificate in Customer Service is for anyone who's interested in developing their career in a customer service role. You might be looking for a certification of job competency, updating your skills or working towards a promotion. You'll probably be the sort of person who enjoys talking and listening to people, answering questions, and helping to sort out queries and complaints. This course is delivered at the learner?s place of work.
Name: Customer Services Level 2 Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment Theory & practical assessments conducted in the workplace or by electronic portfolios Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20130619 03:59:17 Updated 20141218 11:42:41
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Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law