Advanced Apprenticeship in Customer Service

UPDATED 20170130 17:35:41

Full Advanced Apprenticeship in Customer Service including Knowledge Qualification (Technical Certificate), NVQ/Competence, Functional Skills and ERR, leading to full Apprenticeship Certification. The candidate is matched to an employer and then undertakes an apprenticeship. A Customer Service apprenticeship trains you to provide excellent customer service, and can be applied to hundreds of job roles across many different sectors. Most customer service apprentices work in retail, financial services, call centres, hospitality, or sport and recreation.

Course information

Name: Advanced Apprenticeship in Customer Service Qualification title: Award in Customer Service (QCF) Qualification type: Assessment A variety of methods are used. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20130510 03:20:07 Updated 20170130 17:35:41

Entry requirements

A computer is required. Equipment required A computer is required.

Provider

JGA LIMITED
enquiries@jga-group.co.uk
020 8426 2666
http://www.jga-group.com

Address

Television House
269 Field End Road Town: Eastcote County:Middlesex

Learning aims

Title: Award in Customer Service (QCF) Qualification: Award in Customer Service (QCF) Classification: Business, Administration and Law

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