Understanding customer service in the retail sector Understanding how a retail business maintains health, safety and security on . its premises Understanding the retail selling process Understanding the control, handling and replenishment of stock in a retail business Understanding how individuals and teams contribute to the effectiveness of a retail business Understanding retail consumer law Understanding the handling of customer payments in a retail business Planning an enterprise activity Running an enterprise activity Responsible money management
Name: Level 2 Diploma in Retail Skills Qualification title: Certificate in Retail Knowledge (QCF) Qualification type: Assessment On the job assessment through training. Awarding City & Guilds of London Institute Created 20130422 09:12:30 Updated 20170203 13:21:17
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Title: Certificate in Retail Knowledge (QCF) Qualification: Certificate in Retail Knowledge (QCF) Classification: Retail and Commercial Enterprise