The Advanced Apprenticeship in Customer Service is designed to develop customer service champions who will take the lead in raising standards to delight customers and give the business a competitive edge. The Level 3 Diploma in Customer Service forms the competence element of the Advanced Apprenticeship.
Name: Advanced Apprenticeship in Customer Service Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment The Mantra Learning Advisor will use a range of assessment methods including observation, question and answer, video, professional discussion and written reports. Their visits usually take place once a month with progress assessed and reviewed every three months or sooner if necessary. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20130319 04:32:21 Updated 20170117 14:22:46
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Mantra Learning Limited
enquiries@mantraleaning.co.uk
01616535767
http://www.mantralearning.co.uk
Greengate
Middleton
Town:
Manchester
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law