The Intermediate Apprenticeship in Customer Service gives you an appreciation of the importance of delivering good customer service and a set of skills that will make a real difference to your business. The Level 2 Certificate in Customer Service forms the competence element of the Intermediate Apprenticeship.
Name: Intermediate Apprenticeship in Customer Service Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment The Mantra Learning Advisor will use a range of assessment methods including observation, question and answer, video, professional discussion and written reports. Their visits usually take place once a month with progress assessed and reviewed every three months or sooner if necessary. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20130319 04:00:07 Updated 20170117 14:22:54
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Mantra Learning Limited
enquiries@mantraleaning.co.uk
01616535767
http://www.mantralearning.co.uk
Greengate
Middleton
Town:
Manchester
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law