Intermediate Apprenticeship leading to a Certificate and an NVQ qualification in Customer Service and Functional Skills in English, Maths and ICT (unless exempt). Off-the-job training sessions delivered in central London provide a great opportunity to meet and share best practice with other apprentices whilst developing knowledge of the sector and the customer service job role. One File e-portoflio is a feature of the assessment process for all learners.
Name: Apprenticeship in CUSTOMER SERVICE Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment NVQ assessed through work-based assessment. Assessment for the knowledge certificate and the Functional Skills is through external test. Awarding City & Guilds of London Institute Created 20130317 02:39:15 Updated 20161130 15:14:22
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REDWOOD EDUCATION AND SKILLS LIMITED
info@redwoodskills.com
0203 817 9543
http://www.redwoodskills.com
ASHLEY HOUSE
86-94 HIGH STREET
Town:
HOUNSLOW
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law