During the 7 week course candidates will be provided with a firm understanding of the contact centre working environment, along with the skills to be able to confidently approach an interview with the employer at the end of the training. From understanding the principles of being effective within a contact centre to providing good effective customer support.
Name: NCFE level 2 Contact Centre Operations Qualification title: NCFE level 2 Contact Centre Operations Qualification type: Assessment Portfolio based assessment Awarding NCFE Created 20130307 09:49:56 Updated 20131219 11:16:33
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LEARNING CURVE (JAA) LIMITED
daniel.dowson@learningcurvegroup.co.uk
01388 777 129
http://www.learningcurvegroup.co.uk
LEARNING CURVE
INNOVATION HOUSE LONGFIELD ROAD
Town:
BISHOP AUCKLAND
County:DURHAM