Apprenticeship in Customer Service Level 2

UPDATED 20160509 14:14:04

This Apprenticeship is for customer support professionals, who want to develop skills in Customer Service. Progress their level of skills experience in communication, both verbal and written. Gaining a (QCF Level 2) qualification recognised by employers

Course information

Name: Apprenticeship in Customer Service Level 2 Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment One of our highly qualified Assessors will come and visit you in your worplace at least every three weeks. They will assess your competency against criteria set by the awarding body, using a variety of methods including observation, question and answer sessions, written statements, witness testimony and work products. The Technical Certificate is assessed by examination or it is assignment based and there are Functional Skills in Maths and English if applicable to the candidate. Awarding City & Guilds of London Institute Created 20121221 11:47:26 Updated 20160509 14:14:04

Entry requirements

None

Provider

OPTIONS 2 WORKPLACE LEARNING LTD
info@options2.net
01604 745730
http://www.options2.net

Address

1st Floor
60 Gold Street Town: NORTHAMPTON County:NORTHAMPTONSHIRE