Suitable for anyone that is involved with delivering customer service, this could be in person, via telephone or in writing. The qualification is delivered in your workplace on a 1-2-1 basis with our assessors. The qualification is assessed through: observations, examination of work products, questioning, professional discussions, witness testimonies, online examinations & knowledge workbooks.
Name: Intermediate Apprenticeship in Customer Service Qualification title: - Qualification type: Apprenticeship Assessment Observations, examination of work products, questioning, professional discussions, witness testimonies & knowledge workbooks. Awarding AQA / City and Guilds Created 20121207 11:08:42 Updated 20130529 11:54:42
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PGL TRAINING PLUMBING LIMITED
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