Funded, Part Funded and Non Funded Advanced Apprenticeship in Customer Service. Customer Service is important to a business because they want to make sure that customers are going to continue to use their service and therefore if you have poor customer service it could result in losing custom. As an advanced apprentice you role will have changed from that at a junior level to one with greater responsibility.
Name: Customer Service Advanced Apprenticeship Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment Two key elements of programme are NVQ and Technical Certificate - NVQ will be assessed through portfolio of evidence. Technical cetificate is study, course work and online test Awarding Education Development International plc Created 20121129 02:59:22 Updated 20141127 10:08:45
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NITAL TRAINING AND DEVELOPMENT
info@nitaltrainme.org.uk
01536 408188
http://www.nital.co.uk/
Unit 2230
Kettering Parkway
Town:
Kettering
County:Northamptonshire
Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law