Knowledge based element of the apprenticeship framework but can be taken as stand alone qualification. The Technical Certificate is designed to test your ?knowledge and understanding? of the area within which you work. You will receive tutor led ?guided learning? which will prepare you for you for your exam.
Name: BTEC Level 2 Diploma in Customer Service (QCF) Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Assessment Tutor led Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20120917 08:53:25 Updated 20141112 03:01:01
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Chamber Training (Humber) Ltd
info@chambertraining.com
01482 611896
http://www.chambertraining.com
Hull & Humber Chamber of Commerce
34-38 Beverley Road
Town:
HULL
County:Yorkshire And Humberside
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law