Advanced Apprenticeship In Customer Service

UPDATED 20170103 10:13:20

A 24 - 26 month programme, assessed in the workplace and, where required, provides the candidate with the opportunity to attend three, one day workshops in our training centre in Carlisle. This qualification would be appropriate to anyone already working in a customer service preferably already undertaking a supervisory role seeking to improve their customer service skills.

Course information

Name: Advanced Apprenticeship In Customer Service Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment The NVQ will be assessed through a combination of observation of your performance; evidence collected in the workplace and knowledge questions. You will be given the choice of either a paper-based portfolio or access to our web based e-portfolio to store your evidence. Awarding Oxford Cambridge & RSA Examinations Created 20120828 03:05:18 Updated 20170103 10:13:20

Entry requirements

No equipment is required for this qualification. Equipment required No equipment is required for this qualification.

Provider

RWP TRAINING LIMITED
admin@rwp.co.uk
01228 593446
http://rwp.co.uk

Address

R W P TRAINING LTD
CHERTSEY HOUSE, LONDON ROAD Town: CARLISLE County:CUMBRIA

Learning aims

Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law

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