Customer Service - Level 2 and Level 3. Suitable for employees of companies and organisations of any size in any occupational area, involved in regular communication with customers (internal or external). This qualification and training raises company standards. Staff focus on their contribution to customer service and see how important their role is. Typical roles involve: looking after customers via telephone and emails, general administration is sometimes required. An apprenticeship will provide the skills you need to succeed.
Name: Customer Service Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment An Assessor will visit you at the workplace every 3 - 4 weeks to observe/assess and set work. Attendance also required at workshops in our centre. Awarding City & Guilds of London Institute Created 20120726 08:48:47 Updated 20161207 15:13:19
None Equipment required None
BASINGSTOKE YOUTH ACTION TRUST LIMITED
mail@basingstokeitec.co.uk
01256 471161
http://www.basingstokeitec.co.uk
Unit 3, Woodlands Business Village,
Coronation Road,
Town:
BASINGSTOKE,
County:HAMPSHIRE,
Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law