Learners will have the opportunity to learn, develop and practice skills required to make an effective contribution to a contact centre environment. You will be required to deal with inbound and outbound customers in a busy working environment.
Name: Intermediate Apprenticeship in Contact Centre Operations Qualification title: NVQ Certificate in Contact Centre Operations (QCF) Qualification type: Assessment Assessments and Assignments NVQ 80% assessment, 20% knowledge Awarding City & Guilds of London Institute Created 20120615 12:33:35 Updated 20161221 11:45:02
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LOCOMOTIVATION LTD
beverleykeane@locomotivation.co.uk
01202 567204
http://www.locomotivation.co.uk
Old Bank (The)
40 - 42 The High Street
Town:
POOLE
County:SOUTH WEST ENGLAND
Title: NVQ Certificate in Contact Centre Operations (QCF) Qualification: NVQ Certificate in Contact Centre Operations (QCF) Classification: Business, Administration and Law