Providing a variety of progression routes, is qualification is aimed at those keen to develop their understanding of customer service through to those who set and implement the customer service strategy for an organisation. At Level 2 learners will develop the knowledge and practical skills for effective customer service in any industry.
Name: Diploma in Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: NVQ and relevant components Assessment If you are following an Apprenticeship programme, you will be assessed in the workplace by a qualified Training Officer. Awarding City & Guilds of London Institute Created 20120404 02:21:12 Updated 20170204 17:07:32
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North Lancs Training Group
info@nltg.co.uk
01254 397119
http://www.nltg.co.uk
Bradshawgate House
1 Oak Street
Town:
ACCRINGTON
County:Lancashire
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law