If you want to become highly skilled and highly effective, then the Customer Service NVQ could be right for you. Whether you work in the public sector or private sector you'll increase your performance, productivity and supervisory skills. The NVQ in Customer Service is made up of two elements: •Working through online courses that give you the skills and knowledge you need to gain your qualification. •Demonstrating your skills in work-based tasks to complete different units of your qualification.
Name: Customer Service Level 2 Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment Continuous assessment throughout the qualification will be carried out by a qualified assessor. Awarding City & Guilds of London Institute Created 20120103 12:17:28 Updated 20130613 03:43:17
Any personal protective equipment required will be supplied by the employer Access to a computer for testing purposes is required. Equipment required Any personal protective equipment required will be supplied by the employer Access to a computer for testing purposes is required.
PERA TRAINING LIMITED
dawn.cross@peratraining.com
01664 501501
http://www.peratraining.com
Pera Business Park
Nottingham Road
Town:
Melton Mowbray
County:Leicester
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law