QCF NVQ Diploma in Customer Service at level 2 and functional skills in Functional Skills Level 1 and Communication at level 1. Personal Learning and Thinking Skills are embedded in the Apprenticeship and Employment Rights and Responsibilities are completed in a work book. All training and assessment will take place at your work place.
Name: Diploma in Customer Service L2 Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment Continuous assessment including observation in the work place. Online tests for Functional Skills. Awarding Education Development International plc Created 20110812 01:45:38 Updated 20170109 10:54:16
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Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law