By choosing this apprenticeship you will gain employer led, up to date, flexible qualifications which meet the changing skills needs of employers, and develop the skills, knowledge and experience needed to provide excellent customer services. By developing the knowledge and skills required, you will be able to contribute to improved customer service delivery and satisfaction for your employer.
Name: Customer Service – Level 2 Qualification title: Certificate in Customer Service (QCF) Qualification type: Assessment Through a variety of methods including: Online assessment Project Work Completion of Portfolio (either paper based or E Portfolio) Completion of workbooks Awarding City & Guilds of London Institute Created 20110606 11:37:01 Updated 20170130 16:18:10
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THE LIGHT BULB LTD
info@thelightbulb.net
01268 270648
http://www.thelightbulb.net
Edison House
2 - 3 Paycocke Road
Town:
BASILDON
County:Essex
Title: Certificate in Customer Service (QCF) Qualification: Certificate in Customer Service (QCF) Classification: Business, Administration and Law