A recognised professional customer service qualification. With its flexible choice of units this suite of Customer Service awards ensures you will understand the importance of a professional customer service approach and will take on more responsibility for the service that needs to be provided.
Name: Intermediate Apprenticeshp in Customer Service Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Assessment and assignments. NVQ - 50% Observation 20% Assessment Knowledge 30% Transferable Skills - 75% online tests, 25% assessment ERR - 100% Assessment Awarding City & Guilds of London Institute Created 20110310 09:52:32 Updated 20161221 11:49:07
Usual office equipment. Equipment required Usual office equipment.
LOCOMOTIVATION LTD
beverleykeane@locomotivation.co.uk
01202 567204
http://www.locomotivation.co.uk
Old Bank (The)
40 - 42 The High Street
Town:
POOLE
County:SOUTH WEST ENGLAND
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law