The NVQ level 3 in Customer Service is a progression route from level 2 and or for those working in a supervisory or leadership role, for example Lead Secretary, Customer Service Team Leader or Medical Receptionist. The qualification themes covers all key customer focused areas and provides flexible unit choices to meet a wide variety of job roles.
Name: NVQ Level 3 in Customer Service Qualification title: NVQ in Customer Service Qualification type: Assessment We provide off-the-job training tailored to the programme themes which supports the under-pinning knowledge. Assessment is via a range of methods such as observations, written questions, set assignments, witness testimonies and Professional Discussion. Awarding City & Guilds of London Institute Created 20110127 07:17:35 Updated 20140507 05:14:40
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Title: NVQ in Customer Service Qualification: NVQ in Customer Service Classification: Business, Administration and Law