The Apprenticeship in Customer Service is completed on the job whilst working for an employer. It consists of the following qualifications: Certificate in Customer Service Level 2 Functional Skills - Maths Level 1 Functional Skills - English Level 1 Certificate in Customer Service Level 2
Name: Intermediate Apprenticeship in Customer Service Level 2 Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment The NVQ part is assessed through observations and practical activities in your workplace. Functional Skills are assessed through practical activities and an exam. Awarding City & Guilds of London Institute Created 20101109 10:57:47 Updated 20161013 10:50:04
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ACORN TRAINING CONSULTANTS LTD
david@acorn-training.com
01773 747377
http://www.acorn-training.com
1st Floor Knightsbridge Place
1 Nottingham Road
Town:
RIPLEY
County:Derbyshire
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law