Hospitality NVQ in Front of House Reception Diploma Level 2

UPDATED 20170130 14:19:10

Qualification profile - welcoming guests, checking guests in & out, taking payments, dealing with guests problems and customer service. Health & safety. Communcations & preparing accounts. The qualification is made up of a number of units each with a credit value. You can transfer credits across qualifications. Level 2 diploma must attain a minimum of 37 credits. Included in the qualification framework is a technical certificate level 2 and key skills or functional skills at level 1. To gain an NVQ, you need to show you've got a particular set of skills. You usually work with your training provider to review your current skills and find the best way to gain new ones - perhaps by trying new things at work, or by studying. NVQs are assessed at work or in a simulated workplace. For each unit your assessor watches and asks questions as you perform a task, or looks at a portfolio of work that you've built as formal evidence of your learning. Then they confirm you've got the skills to do the job well. For the NVQs in Hospitality and Catering you will gain evidence in your workplace as well as learning with your training provider.

Course information

Name: Hospitality NVQ in Front of House Reception Diploma Level 2 Qualification title: NVQ Diploma in Front of House Reception (QCF) Qualification type: Assessment Assessment will be made through identifying a variety of evidence from personal accounts of activity, a combination of records & documents, reports from managers and others, assignments or projects & through observation of performance in the workplace, verbal questioning with the learner and supervisor. Open learning packs and training materials maybe used to support learner knowledge and understanding. Assessments are carried out at least monthly in the workplace pre-agreed with the learner and manager. Awarding City & Guilds of London Institute Created 20101029 02:09:48 Updated 20170130 14:19:10

Entry requirements

None. All equipment will be provided for you. You will receive a Training portfolio which will contain all the questions and information you need to fully understand what is needed from you to complete the qualification. Equipment required None. All equipment will be provided for you. You will receive a Training portfolio which will contain all the questions and information you need to fully understand what is needed from you to complete the qualification.

Provider

BELLIS TRAINING LTD
office@bellistraining.co.uk
0121 236 6841
http://www.bellistraining.co.uk

Address

The Argent Centre
60 Frederick Street, Hockley Town: BIRMINGHAM County:West Midlands

Learning aims

Title: NVQ Diploma in Front of House Reception (QCF) Qualification: NVQ Diploma in Front of House Reception (QCF) Classification: Retail and Commercial Enterprise

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