Apprenticeship consisting of NVQ Level 2 and required functional skills. This qualification is aimed at those wanting to maintain and improve customer service within the workplace. It will give knowledge, understanding and skills to prepare learners for the effective delivery of customer service. The qualification includes communication skills, following rules and regulations, promoting the salon’s services, dealing with customer problems and supporting improvements.
Name: Intermediate Level Apprenticeship in Customer Service. Qualification title: Diploma in Customer Service (QCF) Qualification type: Assessment All assessments are carried out in the workplace Awarding ITEC Created 20101019 05:02:07 Updated 20151020 13:35:19
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Saks Education
mark.grainger@sakseducation.co.uk
01325 341 629
http://www.saksapprenticeships.co.uk
55-59 Duke Street Town: DARLINGTON County:Durham
Title: Qualification: Classification: