Intermediate Apprenticeship in Customer Service

UPDATED 20170113 15:02:14

Level 2 Diploma in Customer Service (QCF) combined qualification, plus Functional Skills in Maths level 1 and English Level 1. Delivered by our experienced and qualified industry experts in the workplace. Please see our website at: www.neighbour-training.co.uk for more information.

Course information

Name: Intermediate Apprenticeship in Customer Service Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment The apprenticeship is delivered in the workplace with a flexible approach using a wide variety of assessment methods that may include - Direct Observation in the workplace, Case Studies, Examination of work based evidence, Witness statements, Written questioning, Recorded Discussion, One to one coaching and self-study for Functional Skills exams and Employee Rights & Responsibilities. Some modules in combined qualifications may be achieved by online multi-choice testing. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20101013 02:36:40 Updated 20170113 15:02:14

Entry requirements

None

Provider

Associated Neighbour Training
andrew.greenslade@neighbour-training.co.uk
01883 742 032
http://www.neighbour-training.co.uk

Address

Ivy Mill House
Ivy Mill Lane Town: Godstone County:Surrey

Learning aims

Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law

Other courses

CGLI Func Skills English L1 Sem2 (BUILDSERVS) Functional Skills qualification in English
NEWCASTLE COLLEGE
Newcastle Upon Tyne
Taster Jewellery Making for the Beginner(Funded by Staffs County Council) Non regulated Community Learning provision, Crafts, Creative Arts and Design
South Staffordshire College
Cannock
A Level in English Language GCE A Level in English Language A
Liverpool Life Sciences UTC
Liverpool
Electrical Installation Diploma Level 3 Diploma in Electrical Installations (Buildings and Structures) (QCF)
Birmingham Metropolitan College
Sutton Coldfield
Italian 3 upper: module 3 Non regulated SFA formula funded provision, Entry Level, Other Languages, Literature and Culture, 13 to 20 hrs, PW A
CITY LIT
London
Advanced Apprenticeship in Vehicle Maintenance and Repair Diploma in Light Vehicle Maintenance and Repair Competence (QCF)
CRAVEN COLLEGE
SKIPTON