BTEC Level 3 combined Diploma in Customer Service (QCF) plus Functional Skills in Maths at Level 2 & English at Level 2. Delivered by our experienced and qualified industry experts in the workplace. Please see our website at: www.neighbour-training.co.uk for more information.
Name: Advanced Apprenticeship in Customer Service Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment The apprenticeship is delivered in the workplace with a flexible approach using a wide variety of assessment methods that may include - Direct Observation in the workplace, Case Studies, Examination of work based evidence, Witness statements, Written questioning, Recorded Discussion, One to one coaching and self-study for Functional Skills exams and Employee Rights & Responsibilities. Some modules in combined qualifications may be achieved by online multi-choice testing. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20101013 02:23:45 Updated 20170113 15:02:48
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Associated Neighbour Training
andrew.greenslade@neighbour-training.co.uk
01883 742 032
http://www.neighbour-training.co.uk
Ivy Mill House
Ivy Mill Lane
Town:
Godstone
County:Surrey
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law