This qualification is directed at those working within a customer service environment within any industry sector. The course will cover the practical skills for dealing with people both internally and externally and learning to provide a good level of customer service.
Name: Level 2 NVQ Certificate in Customer Service Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment The qualification will be obtained by gathering evidence of the work you carry out , together with observations of your day to day duties and other practical methods of assessing your skills and knowledge. Awarding City & Guilds of London Institute Created 20101011 03:37:27 Updated 20160817 10:20:21
You will be provided with all the equipment needed to complete the course. Equipment required You will be provided with all the equipment needed to complete the course.
Qube Learning
tellmemore@qube-learning.co.uk
01235 83 38 38
http://www.qube-learning.co.uk
7 Park Square
Milton Park
Town:
Abingdon
County:OXFORDSHIRE
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law